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Shipping from United States

Processing time

1-7 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Privacy policy

Privacy Policy of PawsitivelybyJandJ

1. Introduction
At PawsitivelybyJandJ, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

2. Personal Information We Collect
To fulfill your order, you must provide us with certain information (authorized by Etsy), including your name, email address, postal address, telephone number, and the details of the product that you are ordering. You may also choose to provide additional personal information for a custom order.

3. The Legal Bases We Rely On
We rely on several legal bases to collect, use, and share your information, including:
- As needed to provide our services, such as fulfilling your order, settling disputes, or providing customer support.
- When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list.
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
- As necessary for the purpose of our legitimate interests, if those interests are not overridden by your rights or interests, such as providing and improving our services.

4. Information Sharing and Disclosure
Your personal information is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
- **Etsy:** We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- **Service Providers:** We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies and producers of our items. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
- **Business Transfers:** If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- **Compliance with Laws:** We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to respond to legal process or to government requests; enforce our agreements, terms and policies; prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or protect the rights, property, and safety of our customers or others.

5. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

6. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

7. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. You can access, correct, delete your personal information, restrict its use, or object to its processing. If you wish to do any of these, please contact us at the details below.

8. How to Contact Us
For purposes of EU data protection law, I, Jennifer Shutters, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jandjcreations2023@gmail.com.